Bob Hulley

These are columns written for the Guelph Tribune. They were published every two weeks. Starting in June 2008 they became a weekly feature. With a bit of a break from 2003 until 2007, I've been writing for the Trib since September 1995. In the time I wasn't sounding off in the Tribune, I had some Community Editorial Board pieces in the Guelph Mercury. There are links here to all of them. Plus a few more things of interest. I hope you enjoy reading them as much as I enjoy writing them.

Tuesday, August 18, 2009

‘New surroundings’ is one way to put it

(August 18) - You’ve got to love Canada Post. I did, for a couple of weeks a couple of weeks ago.

My brothers and I lost our father on July 24. We didn’t really lose him. None of us are that careless. We know exactly where he is. The last any of us saw of him he was being lowered into the ground in Stratford’s Avondale Cemetery.

A few days later, my brother Ron and I were doing some of the things we need to do to start wrapping up his affairs. I was expecting some bills and other documents, so I stopped in at a post office in Stratford to change his mail over to my house. I was ready to pay the sixty-something dollars normally charged for this service. No need, I found.

It can be done for nothing in the case of a deceased person. All I needed was a copy of the death certificate, which I didn’t have at the time. No worries, I thought. No rush, Ron said.

A week or so later I stopped in at the downtown Guelph postal outlet, death certificate at the ready. Thanks for this, they said, but we need more documentation. I thought they asked for a copy of the power of attorney, so I went home and got it. Thanks for this, they said, but we need a copy of the will to prove you are a legitimate executioner. So I went back home and got it. To be safe, I also got everything else I could put my hands on and carry in one briefcase.

Thanks for this, they said. That’s all we need. Sure enough, any and all mail sent to him in Stratford soon started arriving at my door in Guelph. His final Bell bill arrived. Other mail did as well.

Then last Thursday I got home from work and checked the mail. There was a package wrapped in clear plastic, addressed to Charles James Pickersgill at my home address.

The contents say, on one side, “Welcome to your new home.”

Flip it over and you find that it’s a little Canada Post magazine called, in the modern way, smartmoves. The cover story promises to tell my dad “How to get comfortable in your new surroundings.”

I don’t think I’ll ever cut open the plastic wrap. I’ll keep it for him. If he could ever see it, he would have a great laugh.



Then there’s Rogers. You don’t have to love them. Cable and satellite TV companies have been told to make a $60 million payment to a local programming improvement fund. It is supposed to help the independent Canadian companies that will suffer when everything goes digital next year.

When it made this ruling last October, the CRTC said “The increased contribution represents a monthly average of 50 cents per subscriber. Given the health of the broadcasting distribution industry and the new revenue streams provided by the policies announced today, the CRTC does not expect companies to pass this cost along to their subscribers.”

Last week we got the word from Rogers that our bill would go up to cover the levy they weren’t supposed to pass on to us. Bell is doing the same to its satellite customers.

If you want to let the broadcast regulator know what you think of this, go to crtc. gc.ca and click on the link to making a complaint.

Rogers and Bell already charge the world’s highest prices for cell phone use. They can’t be too far away from the same position in television distribution. They call it service. I call it greed. Either way, we are getting Rogered.

2 Comments:

Blogger Alan Pickersgill said...

I posted the following complaint to the CRTC web site:

"I wish to state my strong ojection to Rogers passing on the added fee for Local Programming Improvement Fund.

It is not just that Rogers can easily afford to absorb the $60 million it must pay into this fund. I can also easily afford the extra 50 cents on my monthly cable bill.

The principle here is that Rogers is enriching itself at the expense of local private broadcasting companies. They (local broadcasters) are hurting financially precisely because of the predatory practices of Rogers and Bell TV. Both Rogers and Bell have a moral and financial obligation to the communities in which they operate. They should not be allowed to offload this obligation to individual subscribers.

The CRTC got it right when it set up this LPIF. Now you need to go the extra step and force the cable and satellite companies to pay this fee themselves.

August 20, 2009 at 8:26 PM  
Blogger Alan Pickersgill said...

I received the following response from the CRTC:

"Dear Mr. Pickersgill:

Thank you for your comments regarding the Local Programming Improvement Fund.

The CRTC established a Local Programming Improvement Fund (LPIF) to conserve and improve local television programming. In establishing the appropriate level of contributions to be paid by cable/satellite companies to broadcast local programming, the CRTC considered a number of factors including the ability by cable/satellite companies to contribute to the Canadian broadcasting system. Given their reported profits, the CRTC is of the view that there is no justification to pass the cost on to consumers.

The following is a link to the document for your information: http://crtc.gc.ca/eng/archive/2009/2009-406.htm

If your cable/satellite company has decided to increase the fees for your service, it is a business decision that is not regulated or mandated by the CRTC.

Should you wish to have your comments considered in the context of the public proceeding scheduled this fall, please review the following Notice and the instructions starting at paragraph 59 for filing comments. The hearing date has been changed to November 16, 2009 (deadline for comments September 14, 2009) and is a policy proceeding to review group-based licensing and issues relating to conventional television, Broadcasting Notice of Consultation CRTC 2009-411: http://crtc.gc.ca/eng/archive/2009/2009-411.htm and http://crtc.gc.ca/eng/archive/2009/2009-411-3.htm

Comments must be received prior to the deadline date announced in the Notice. Note that all information that you provide as part of this public process, including any personal information, becomes part of a publicly accessible file and will be posted on the Commission's website.

Thank you for bringing this matter to our attention and allowing us to clarify the issue.

Regards,

Janet LaBar
Client Services"

August 20, 2009 at 8:30 PM  

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